Akeni Help Desk Assistant Enterprise IM is a free trial software application from the Chat & Instant Messaging subcategory, part of the Communications category.
The app is currently available in English and it was last updated on 2014-03-16. The program can be installed on Linux, Win2000, Win7 x32, Win7 x64, Win98, WinServer, WinVista, WinVista x64, WinXP.
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies and can be used with Akeni Social Networking Software for business.
Akeni Help Desk Assistant Enterprise IM (version 1.13) has a file size of 11.10 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 119 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.